~buzz
Tue, Jun 24, 1997 (04:09)
seed
How many times have you tried connecting to a popular web site only to find that
it takes forever and a day just to pull up the information? The only thing more
frustrating than waiting for a web page to load is not knowing whether the delay
you are experiencing is a result of the site itself, the internet in general,
your local provider, or your own computer. While there are many specialized
diagnostic tools that focus only on specific segments of your 'net connection,
until now there has never been a program that covers the entire scope of the
personal Internet experience, beginning at your desktop itself and culminating
in the web sites that you access. Net.Medic is a tool that is drawing rave
reviews across the 'net, and for good reason. This consummate 'net diagnostic
tool does an excellent job of pinpointing where the Internet's bottlenecks are
and then revealing this information to you via instrumentation panels. The
attractive, high-tech interface presents you with a dashboard of toolbar panels
(similar to a car's dashboard of gauges) that display critical statistics and
information about your connection. Each panel represents a specific segment of
the Internet that can be analyzed to help isolate, diagnose, prescribe, and
sometimes even automatically fix the problems that inevitably arise. Each panel
can reside with several other Net.Medic panels on the dashboard, or the panel
can be set to float by itself on top of your desktop. A third option allows you
to lock the panel onto your web browser so that you can view its information
while still browsing the web. A Net.Medic icon also resides in the desktop
traybar and graphically signifies the overall status of your connection. As
with other Net.Medic functions, the icon flashes green or gray to represent an
error-free connection, yellow to signify a minor problem, and red to alert you
to severe trouble.
In addition to a ticker bar that reports on the status of your connection and
lists any problems that have occurred, nine different panels can be viewed on
the dashboard at the same time. The most important Net.Medic panel resides at
the top of the dashboard just below the ticker bar and graphically portrays the
status at each step of your 'net connection. In addition to icons for your
computer, modem, and the remote site, this panel also identifies the number of
intermediate hops between you and the remote site. The hops are grouped into
three major categories -- your local provider and its routers, the Internet
backbone that your provider connects to, and finally the Internet itself and the
routers it uses to deliver your information. Clicking on any of these six core
segments brings up a specialized panel that gives in-depth information about
that area. For example, the modem panel reveals your modem's maximum baud rate
speed, its current speed and compression rate, its average data transfer speed,
and finally, its overall health. The remote site panel, on the other hand,
gives the average rate of information served, the time spent delivering
information, the current time of delay, and the percentage of delay caused by
the site itself as opposed to the percentage caused by general internet
congestion. Whenever trouble arises you can click on the panel with the problem
to receive a diagnosis and general prescription. If the problem is related to
your computer or modem, Net.Medic can often correct it automatically via the
'autocure' button. Otherwise, if it is a severe emergency Net.Medic will allow
you to notify the node's administrators or prescribe an alternative solution for
you.
While the panels alone reveal more information about your internet connection
than you'll find anywhere else, Net.Medic's value as a diagnostic tool certainly
doesn't end there. Two other major capabilities round out the scope of
Net.Medic's set of features. The first is Net.Medic's logging options -- the
program automatically keeps a log of health-related problems as well as a log of
connections made with your internet provider. Both logs provide insight into
minor and severe problems encountered during your current and previous sessions.
Clicking on an individual problem will present the same diagnosis and
rescription screen that is encountered when clicking on one of the alerts for a
Net.Medic panel. The other major feature, Net.Medic's reporting capabilities,
provides some of the program's most critical information. Of Net.Medic's six
available reports, the two that are most relevant are the Health Summary and the
Traffic reports. The Health Summary provides a pie graph that depicts the areas
in which most major problems occur. The percentages are split accordingly among
the desktop, modem, ISP, intranet, internet, and remote server segments of your
'net connection. Typically, problems most often arise with the remote server.
The Traffic Report reveals the average level of traffic per hour for your
internet provider and for the internet in general. You can use this report to
determine when to avoid peak times of use. In order to get an accurate reading
for this and other reports, you will need to first use Net.Medic for an extended
period of time so that the program can develop a consistent traffic pattern for
your provider and the 'net. Overall, at just under $50, Net.Medic is an
essential diagnostic tool for any 'net user who has ever experienced the
frustration of waiting an eternity for a web page to finish downloading. If you
fit into this category (and most of us do), take heart that your $50 will be
well spent in helping to alleviate this aggravating and extremely common
problem.
Pros: Excellent 'net diagnostic tools, attractive and intuitive interface, easy to use, impressive feature-set
Cons: Price tag; needs a user tutorial, better help documentation, and an integrated traceroute utility
For more information on Net.Medic, check out:
http://cws.internet.com/32win.html#netmedic
apps conference
Main Menu