sorry to hear all of this terry. i am busy nowadays but will do what i can to help.

The good news today is that I filled up Quail Creek with some great folks. And even though I'm three rooms in the hole in Cedar Creek, I have the new airport going in next month which is just 15 minutes away from this house. I rented the last room in Quail last night to a waiter at a new restaurant on 360 called Pacifica. It's very upscale. He's going to get us in for free this weekend as part of their beta test. So short term, the Spring is hurtin' moneywise. Long term, there's hope. I'm hoping the pledge drive will take some of the sting out of our short term woes.

i'm sorry terry....building an airport? damn!

feel better Karen?

oh, Alexander...

And now I could submit stuff again! I wonder why I couldn't before...

gremlins and furbys...

YEAH!!! Furbies are the business :-)) I saw a fifteen foot tall one in FAO Schwarz :)))

little ones come with Happy Meals right now, too...

gremlins and furbys and wer! oh my!

Oh, Werby, look! Terry changed the batteries in Rayby, too! Now I wonder who his third furby is... Could be Vurby, or mayby Wolfsby? Nah, don't think so. Perhaps Mikeby. But that doesn't ring that way, either... Ooooooh! I got it, it think! It's gotta be the incrediple le Plepby !!!!!!!!!!!!!!! (Notice: Due to appropriate content, this message has also been posted here: http://www.spring.net/yapp-bin/restricted/read/screwed/156.34 )

as well it should be!

Any news when those two websites will be up and running?

Peter's working on it now. He found the problem, all the aliases were pointing to the same website and knows how to fix it, but he rebooted and it got hung up. So we have to call DDC.net and have them send someone to the colocate facility to physically reboot the access.spring.net server. He's going to call me when this is done. I just called John and he's going to be on the way soon. 10:37 am Austin time.

Great, good news! Very happy to hear it! yoo hoo! Thousand women are thanking you too;)

The server's back up and I just left a message on Peter's voice mail. If you want to thank Peter personally for doing a great job as our extremely low paid system admin, here's his contact information: Peter Jensen 337086 Georgia Tech Station Atlanta, GA 30332-1715 404-206-1745 mailto://peter@diff.net

I will thank him again (He should recognize the lady from Hawaii by now!) It is good to keep important people who help Spring to flow smoothly well appreciated!

Terry, still can't get into austen.com. says connection to server could not be established.

Nor to firth.com or either of the chatrooms.

Thank you Terry,Peter, Jacob, william and Ray from all of us who use these sites. Your efforts are appreciated.

I am still having problems with Austen.com, but some people can get in and don't have a problem. I was able to connect using FTP, but not my browser. Is this one of those things which have to roll accross all the IP servers in the country? or is something else going on? Why can some people get in and not others?

Ann, firth.com and firth chat are both up, but I can't get into austen.com or your chat either.

Ann, Terry did it while creating a bunch of new websites two days ago and only now are some things beginning to work. If you are ftp-ing to access.spring.net you will not succeed. I do not know whether the other www.spring.net works or not because my account is not there.

Yes, www.spring.net works. I've been working in that throughout the outage, without any problem. Now if only we could settle on "what our favorite colors are!" ;-D

I am in telnet responding to your comment and will scrutinize what is in here I just think it would be bad form to mess with the owners' creations without first asking him about it. Any thoughts?

Please email any specifics of problems you're having with details to sysad@spring.net, which Peter and I read.

And how about a big round of applause for Peter Jensen! He definitely came through and fixed our system. What a nice guy, and a rambling wreck to boot. peter@diff.net (for congratulatory emails)

I did and I did. Messages should be ready to read in one case and already read in the first. I am most grateful that you have Peter to help out. Now, if I could just get into my access.spring.net so I could post a few rock specimen...that would be perfect!

Poor Peter know what a one-loss feels like in a perfect football year, just as we Penn Staters do...*sigh*...my sympathies!

I just exchanged emails with Peter, and access.spring.net is back on line and files attainable. I sent the good news on to Wolfie. Thanks guys!

Anyone else awake tonight and trying to ftp to access.spring.net? I can do it to the UHHilo web site I am supposed to be working on, but cannot here.

I sent Peter and gracious thank you for all his hardwork. And want to thank ALL the system admins for their hardwork in getting all the servers in tip top shape! Thank you!

You should be able to ftp here, are you sure. Jill just ftped some stuff to her site on access. Are you set up on access.spring.net, Marcia?

Please, if you have time, email peter@diff.net and thank him profusely for the life saving job he did getting all our webservers back up and running. This rambling wreck deserves our highest praise and support!

Did profusely thank Peter and he emailed me a return note. Nice guy and a definite asset we should cultivate. I still can't login, so it is something I did wrong when I entered the UHHilo ftp site... Will work on it today. Thanks. Three Cheers for Peter!!!

Ok, I got all of my ftp sites separated and working individually again. *whew* That is more than a little scary since I had expert help setting up the first time and it was late at night when I am least likely to remember how to do it again should the need arise. Three Cheers for Marcia

I got this e-mail today. She had sent me one yesterday saying she was still having problems, and I asked her if she continues to have them. Are there still problems? (I blacked out part of her e-mail) --- Linda MacLachlan grand****@earthlink.net wrote: Date: Thu, 18 Nov 1999 13:16:22 -0500 From: Linda MacLachlan grand****@earthlink.net To: "Ann of Austen.com" dwguild@yahoo.com Subject: Re: off-line? Ann: Yes, I still have problems. when I click on my bookmark, Netscape says "The server could be down or is not responding. If you are unable to again leter, contact the server's administrator. Using previously cached copy instead." [a copy last updated 11/7/99] When I click on the Fantasia Gallery, the Derbyshire Writers Guild Message Board or to "find out what the dots are fore," I get nothing but the same message minus the last sentence. I miss not getting my virtually daily "fix' from Derbyshire1 Linda grand****@earthlink.net Ann of Austen.com wrote: Linda, Are you still having problems? The site was down for a couple of days last week, But it should be back up. Unfortunately, it is hard to tell whether everyone can get in now, because they can't really say that they are *not* there. I don't know what could still be wrong, but I Would certainly look into it. Ann --- Linda MacLachlan grand****@earthlink.net wrote: I have been enjoying your Epilogue Gallery site For years, printing the stories when they finally finish. But I have Not been able to update the website since 11/7. What's wrong? Can I help? grand****@earthlink.net

she should be able to get in now. All is back in worjking order, I understand.

...and I hope I either learn to type better or learn exactly when I am to use the "Ok: stty erase" when I telnet. Most frustrating!

Terry, there is definitely a problem out there. Possibly that named server situation and/or router problems. Some people can get in and many cannot. I've been in contact with our Drool bunch via our backup mailing service and encouraged them to try their ISP's other phone lines for alternative routing as worked for me (except for the austen.com areas). Do you need any other evidence than Marcia hasn't posted all day! ;-)

Everyone reading this, digihost screwed up our nameservers by submitting a premature change request to Network Solutions. Use ip addresses instead of domain names till it's fixed. http://206.97.234.70 will give you the names. http://206.97.234.91 is austen http://206.97.234.101 is firth Email me at springnet@visto.com during the nameserver crisis. I emailed digihost to fix it so we can resolve our names again but restoring our primary nameserver to ns1.spring.net at 206.97.234.70 and using one of their ip addresses for ns2.spring.net Some guy named mike@digihost.com iniated this boondoggle and I emailed him to fix it back.

Emergency contact information during the nameserver crisis: My cellphone is 512-699-4000 My palm mail (which I carry around with me) is springnet@palm.net Austin 512 302 4000 Cedar Creek 512 303 4000 But the first two are the most reliable. I'm hoping mike@digihost.com realizes the havoc he's causing us by having sent in that nameserver change without talking to me first! It's really messing things up. Email as many folks as you can and let them know what's going on about using the http://206.97.234.70 and the other ip addresses for austen and firth, etc. Who needs a y2k crisis, right? We have our own little nameserver crisis.

I did for him, which you probay know by now...

Well, it's already been y2k out in the Pacific and Australia, and we're still talking! Happy New Millenium! Who among us will see y2k first? Any Australians in Drool?

Terry, there's a big contingent that still can't access Drool.Karen, Mari, Ann. Take a look at your email.

Have you told them about ip addresses? Is it better today?

My success today is much like yesterday. Telnet or nothing! Same with the others I have heard from. Gi from Portugal is unable. Discouraging.

ip addresses don't work. The situation is dire....still the same. This is the message board that is being used ... http://www.insidetheweb.com/messageboard/mbs.cgi/mb49898 Hope this is temporary. Is Anyone trying to rectify the situation? It seems to be geographic.

I am sure Terry is on the new Server's tail with great vehemence and regularity. I can only use the numerical ip for telnet which is how I am posting this. Evelyn, you can still get in? Gi in Portugal and Tineke in Belgium are out of the loop as am I. Curious that Germany can get online.

Yes, I can access fine and apparently part of UK can...Bethan posted yesterday, but Ann W. cannot. Neither can Karen...who even went to the library computers and still could not access Spring. Argggggg

I cannot understand how Karen got online at Spring yesterday by using a different local phone number for connection....perhaps coincidence. It willl be interesting to hear the whole story in retrospect - the sooner the better. It is fun to telnet, but nothing as good as webbing.

Is the new server in Florida having any success getting the Drool problem resolved? No one still can get in except me, Terry. Do you think they are *trying*? Or is nobody home?

I'd like to know Evelyn's secret - and Heide's from this morning when she got on. I am still relying on the magick of telnetting...*sigh*

hi! i'm one of the volunteer system admins for the Spring, and have been away for awhile on other projects. i've caught up with the situation here and just wanted to let everyone here know that we are trying to resolve all of the connection problems as quickly as possible. unfortunately, our problems are with domain name servers. this is unfortunate, because dealing with the powers behind domain name servers means dealing with many persons and many layers of bueracracy. i think that perhaps most of our problems should be solved by the middle of January. worst case scenario would be the end of January, but i doubt that very much. anyway, i hope all of you will understand and hang in there with us until this problem gets resolved. i'll try to do what i can to help terry and hopefully we'll be back online soon.

Thanks loads, Ray! We needed you to ride in for moral and tech support for Terry. He needs all the help he can get at this point!

Does anyone know why we have topic 107 and 124 which appear to be duplicates?

I don't know about that topic issue. But on the domain issues, we are dealing mainly with a new provider and they have assigned one person to help us who is mike@digihost.com and he reports to ceo@digihost.com. We just have to get in synch with these folks and work out the details and we'll be able to get up and running at the new home. I had planned on colocating at Springfield for a year but they backed out till March on this deal, so we'e moving to Digihost. They run on BSDI 4.1 which is much more up to date than the BSDI 2.1 which www.spring.net runs on now. I really appreciate your help and support in getting in touch with this situation Ray! Please feel free to jump in to the process and raise issues and add action items to our migration checklist.

Thank you Ray and Terry for the updates on the Spring relocating status...it helps to know that someone is out there fending for us. As Lizzy would say:"We shall endure it as best as we can"... :-)

wheres the migration checklist, terry.?

I'll work one up, the main priority now is just ftping everything on our servers over to the new location and getting the domain names moved. The we can start testing.

I got in to our new server locaton a while ago and ftped the main page over there, which still points to the confernces on our old server. I set it up so folks can get in to drool but there are still times when you have to type 206.97.234.70 in place of www.spring.net, it's the penalty we're paying for me not paying enough attention to relative html coding.

Don't worry about it...Hindsight is always 20-20 It all a learning process and I am happy to find you are mortal after all!

Ray, you live? Good thing, I'd say, especially now Terry needs as much help with the stuff as he can get (which is, BTW, exactly MY situation here, too... Can't handle the workload with the number of people available for this project. Will be an interesting ride, I daresay...).

Hang on tightly, Alexander. I am rooting for you!

I still can't get in to Austen.com and it's been three days now. Most other people don't seem to be having a problem, but my ISP can't seem to be able to find it. When I use the IP# (206.97.234.93), I get Bruce Sterling's page, which I know is on the same machine. I can FTP in, but the way the site works, I can't do much with that. I'm going through withdrawl!!!!

Tell me about it...Poor dear! Have you tried telnetting, Ann? I just tried and cannot get onto austen.com that way - or I do not know how to (which is more than likely the case). I do not know what to suggest other than to wait out the drought till Terry gets back from his sad duties in California.

I can get telnet://206.97.234.93 to work but it does not like my login or password. I think it is because access is still down. My ftp to access still does not work....and it is not much help in reading things there...or other things you do to keep DWG and all that up and running...! *sigh*

I do have FTP access to 206.97.234.93, but I can't really do much with that. I can read some of the messages, but I can't participate on the boards and I can't chat :( I actually went to work today to use the computers there. I needed to do some archiving of stories, and the only way to get them was to log on from there.

Access is still up at http://206.97.234.73. If you telnet there, you can then cd to the austen.com area at /www/austen.com. Ann, I want you and everyone to have access. This week, we're going to move the whole site to our new dns servers, so I'll be setting up new user accounts on the new server. Please make sure your sites, like austen.com and firth.com are backed up on your local machines, I've got www.spring.net running on the new server now, except the conferencing and I've got emails in to Kaylene Thaler ( mailto://kaylene@armidalesoftware.com ) and Ray ( mailto://ray.lopez@mindspring.com ) about getting this done. Later today, when it's a more decent hour, I plan on calling Ray and Kaylene. Feel free to call me on my cell phone at 512-699-4000 to talk about any migration issues with spring.net or your sites. I'll try and make this as painless as possible. Send me email to either springnet@visto.com, terry@spring.net or to my Palm Pilot at springnet@palm.net. Let's stay in touch as closely as possible and get this done as painlessly as possible. I'd like to hear from as many of you as possible directly during this transition and for as many of you as possible to get directly involved in the hands on work of making this move. We can get it done and move on and things will get much easier. I won't have to babysit hardware any more and we'll be able to concentrate more on the real creative work of getting our sites looking good and attracting more folks to our community.

This is our dns table as it exists now: 206.97.234.71 http://www.spring.net ns2 206.97.234.72 206.97.234.73 http://access.spring.net 206.97.234.74 http://www.childrenstory.com 206.97.234.75 http://www.repeater.org 206.97.234.76 http://www.golftravel.net 206.97.234.77 pointer from barton 206.97.234.78 http://www.minds.org 206.97.234.81 http://www.janhooks.com 206.97.234.82 http://www.thechildrens.com 206.97.234.83 http://www.webarter.net 206.97.234.85 points to www.spring.net 206.97.234.86 http://www.wonderbee.com 206.97.234.87 http://www.clearminds.com 206.97.234.88 http://www.texasequityloan.com 206.97.234.90 http://www.motorblade.com 206.97.234.91 http://www.austen.com 206.97.234.92 http://www.divecruise.com 206.97.234.93 http://www.brucesterling.com 206.97.234.94 http://www.starlust.com 206.97.234.95 http://www.eatsolar.com 206.97.234.96 http://www.guadalupestreet.com 206.97.234.97 http://www.lamarboulevard.com 206.97.234.98 http://www.congressavenue.com 206.97.234.99 http://www.burnetroad.com 206.97.234.100 http://www.researchboulevard.com 206.97.234.101 http://www.firth.com 206.97.234.102 http://www.silkcloth.com 206.97.234.103 http://www.suzyamis.com 206.97.234.104 http://www.roxburyguys.com 206.97.234.105 http://www.teachai.com 206.97.234.106 points to access.spring.net 206.97.234.107 http://www.lifespaces.com 206.97.234.108 http://www.ratthing.com 206.97.234.109 206.97.234.110 http://www.bioregion.com 206.97.234.111 next available ip address

Also, check the bottom of http://206.97.234.70 as I'll be posting bulletins there.

Terry, I tried that IP for Austen.com, and it didn't seem to work. The network couldn't find it. The site seems to be working though, and I'm able to get onto it from work--just not from home through my browser. Do you have any idea why I haven't been able to get through using Netcom for the last 5 days?

Thanks for the list, Terry. I'm gonna print the whole thing out so I can reference it easily. (Ann, My son is on netcom in California and it is a little capricious since it was purchased by mindspring.)

Am back now, Terry. A few questions: What about my files at www.spring.net/~KarenR ? Will I be able to FTP my files to the new servers using the same logon and password? Karen

I'm still locked out! Why!?!?

When I try to FTP into spring.net, it says the password is not valid. Help!

Guess they are ftp'ing the stuff to the new ISP and it is currently not receiving input. Curiously, I have not been able to ftp since December 30th...

I can't get to my www.spring.net/~anneh account either, Karen. Same problem as you. It's been that way for a couple weeks now. Still locked out of Austen.com. That makes 6 of the last 7 days I haven't been able to get in.

Yes, I know. I haven't had access to my directory/files since 12/30 either. But when I read the messages about having to get our files off the old server and to FTP them to the new site, thought I'd bring it up again.

That password invalid is the only error message they have when the other end is inaccessable. My telnet gets the same response if I try to enter with the old URL. Terry and his cyber-guys must be about ready to tell us something...I hope!

That password invalid is the only error message they have when the other end is inaccessable. My telnet gets the same response if I try to enter with the old URL. Terry and his cyber-guys must be about ready to tell us something...I hope! Hey, yep. Me and my cyber-guys, hey, cool it guys, I'm talking, are gonna spill da beans. You need to ftp or telnet to 206.97.234.73 which is access.spring.net, then do this command via telnet or ftp: cd /www/austen.com Likewise, cd /www/firth.com All the files are there. You can ftp them to your local machine using something from http://www.stroud.com like ws ftp or one of the other ftp programs. Then, email or call (512-699-4000) me and request a username and password on the new system. Let me know who is going to strawboss this move, Ann, Karen or ??? and then I will get with them and they will dictate the date and time of the actual switchover to the new site for firth and austen. Now, the www.spring.net/~anneh files should still be in place, at 206.97.234.70/~anneh. They're in /usr/home/anneh if you need to use the full directory path. The web files all being in public_html of course. Don't hesitate to email me, call me (512-699-4000 I love to talk to you guys), or invite me to your chat room to discuss any issues.

Terry, My files are NOT associated with firth.com or austen.com nor were they on the access server. Ann is in charge of austen.com and Renate is in charge of firth.com My files were/are in: www.spring.net/~KarenR and support Drool and my Bucket site within the confines of Spring. (1) Do I need to move those myself or have you moved them already? If so, where are they now? (2) I will email you my logon and password. (3) I use WS-Stroud's FTP program, but it can't get into my files. Do I need to change the path from Spring to the numeric? And I'm assuming that is the old Spring vs. the new Spring, which will be using the domain name.

Terry, I tried numeric and KarenR done every which way but loose. Can't get there via the web or via FTP. Login fails. Karen

(I'm working with Karen on this right now via landline).

(Good, because the URL and the IP yeild the same cannot login results here, too for access.spering.net ftp.) Terry has the cutest and neatest cyber-guys on the planet. If they can't do it, it can't be done!

Terry, I sent you and e-mail about a week ago with the info for the Austen tech people. I'm the one who will supervise the whole Austen.com site, so if you could send me the new password to dwguild@yahoo.com, I'd appreciate it. Though I can get on to Austen.com at work, I am STILL locked out at home. WHY??? It's been a week now (except, mysteriously for one day when I was able to get through). Is this an ISP problem or a DNS problem or what? I am getting reports of others having the same problem too.

You need to ftp or telnet to 206.97.234.73 which is access.spring.net, then do this command via telnet or ftp: } Nope. That doesn't work, Terry. I get a "Cannot find server" message when I try to FTP or Telnet. Now I can FTP into 206.97.234.93, and move over into the Austen.com folders, but I really need to be able to get there through my browser too!!!

I got into Austen.com from my home computer--finally. Of course, I was able to get in for one day over the weekend too, only to be locked out again.

Any secret you care to share on how you got in today? I am still in the same holding pattern...but I know they are straightening out momumental messes in Austin and I will not add to their problems...!

Don't know why I got in. I have also been able to access my files in the www.spring.net/~anneh folder. I FTP to 206.97.234.70, log on using ID: anneh and my usual password. I'm in the process of downloading all my files from there to back them up.

Praise be, as they say. And you have a bunch to download! I trust Geo will go over as one of those tarballs Ray is making and my files on access.spring.net will as well. I keep files backed up but only as word files. My image files are url files and I can recreate them if necessary. Goodness, the things we learn which we never anticipated needing to know...!

I've downloaded just about everything except the messages on our message boards. Don't know how I'm gonna transfer them. Also, the archives of the Guild is rather huge, and at 28KB/Sec, it would take a long time to transfer. If that can be tarballed too, and sent over a quick connection, it would help.

Ann, I read what they were saying Unix conference about moving this stuff. They might have as well been discussing brain surgery in another language. But, they knew what they meant which I find impressive and daunting at the same time! There is a great deal more to this than a simple Move...picking up a computer, put it in the car and move it across town to another place and plug it in. Not that easy, I guess!!!